From 0bc89bb8ecff5e38618bea34103252b47690a445 Mon Sep 17 00:00:00 2001
From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com>
Date: Mon, 2 Nov 2026 09:09:19 +0000
Subject: [PATCH] docs: document whitebox estimate consultation threshold and
quote email
---
white-box-pentest/billing.mdx | 34 ++++++++++++++++++++++++++++++++
white-box-pentest/quickstart.mdx | 4 ++++
2 files changed, 38 insertions(+)
diff --git a/white-box-pentest/billing.mdx b/white-box-pentest/billing.mdx
index b8adb4d..7702d73 100644
--- a/white-box-pentest/billing.mdx
+++ b/white-box-pentest/billing.mdx
@@ -30,6 +30,40 @@ needs enough credits for that estimate.
+## Large estimates and scoping calls
+
+Estimates of up to 10,000 credits are self-service. Hacktron shows the credit
+total, and you can continue to checkout with **Next**.
+
+When an estimate is above 10,000 credits, Hacktron asks for a short scoping
+consultation before checkout:
+
+- The cost calculation step hides the credit total and per-repository credits.
+- **Next** is disabled, so you cannot start the scan from that estimate.
+- Hacktron follows up by email to confirm coverage, pricing, and timeline.
+- You can also book a scoping call. Organization owners with a work email can
+ open a shared Slack channel with Hacktron from **Settings**.
+
+The threshold compares the base scan credits. The optional or required triage
+fee is not counted toward the 10,000 credits. On-premises deployments do not
+use this gate.
+
+
+ To stay within the self-service range, [narrow the included folders or path
+ patterns](/white-box-pentest/quickstart#path-patterns) and calculate the cost
+ again.
+
+
+### Quote confirmation email
+
+After a hosted cost calculation completes with a credit cost, Hacktron emails
+the person who ran it. The subject is `Whitebox Pentest for `.
+
+- For self-service estimates, the email states the quoted credits and their
+ USD value, with a link to book an optional scoping call.
+- For estimates above 10,000 credits, the email omits pricing and invites you
+ to reply or book a scoping call to confirm coverage, pricing, and timeline.
+
## Buy credits
Organization owners can buy Whitebox Scan credits. If a member reaches checkout
diff --git a/white-box-pentest/quickstart.mdx b/white-box-pentest/quickstart.mdx
index 3690b04..fb670d4 100644
--- a/white-box-pentest/quickstart.mdx
+++ b/white-box-pentest/quickstart.mdx
@@ -111,6 +111,10 @@ On-premises deployments can select an enabled GitHub Enterprise Server repositor
**Edit scope** to adjust the paths. Any scope change resets the estimate,
so calculate again before starting.
+ If the estimate is above 10,000 credits, Hacktron hides the total, disables
+ **Next**, and follows up by email to scope the pentest with you. See
+ [Large estimates and scoping calls](/white-box-pentest/billing#large-estimates-and-scoping-calls).
+
